General Terms and Conditions

Article 1 – Definitions

-        Company: Kim Laverze (Atelier Laverze), located at Leopoldstraat 189, 9400 Okegem, company number 0891.548.081 (VAT-registered)

-        Client: any private person, natural person or legal entity with whom an agreement has been concluded.

-        Parties: Kim Laverze and the Client together

-        Law of August 2002: the law of 2 August 2002 on combating late payment in commercial transactions (Belgian Official Gazette 07.08.2002).

Article 2 – Applicability

1.              These terms and conditions apply to all offers, orders, agreements, and deliveries of products by the company. The Parties can only deviate from these terms and conditions if this has been agreed upon in writing.

2.              The Parties exclude the applicability of the general terms and conditions of the Client or of others.

Article 3 – Offer and prices

1.              Offers from the Company are without obligation.

2.              Offers do not apply to reorders, unless the Company and the Parties agree otherwise in writing.

3.              The prices for the Products communicated and/or published by the Company are always in euros and include 21% VAT.

4.              The Client cannot claim a discount for cash payment.

Article 4 – Order and delivery

1.     The Company may withdraw the order within 3 days of receipt, without the Client being able to derive any rights from this.

2.     The Client is considered to be solely responsible for the order and payment. If the order has been placed by a third party, this is deemed to have been done in the name and for the account of the Client.

3.     The delivery period stated on the webshop is only an indication and is subject to the delivery period of my supplier. The Client will be informed of any delays. The Client will not receive compensation and may not cancel the agreement if the Company delivers later than agreed.

4.     From the delivery to the client (via carrier), the risk of loss or damage to the Products transfers to the client. The company assumes liability for loss or damage until delivery to the package point/parcel locker.

Article 6 – Prices, Invoicing, and Payment

1.     The Company uses prices in euros, including VAT and excluding any other costs such as shipping costs.

2.     The Company may always change the prices of its services and products on its website and in other expressions.

3.     Increases in the cost prices of products or parts thereof, which the Company could not foresee at the time of the offer or the conclusion of the agreement, may lead to price increases. The Company may deviate up to 10% from the target price. The Company must inform the Client in good time why a higher price is justified (for items not in stock at the time of ordering).

4.     The Company determines the price of the goods based on the materials used, the design created, and the hours spent. The price of the materials used is subject to the supplier's price.

5.     The Client pays the Company immediately upon ordering one or more Products. This can be done through the Shopify Payment Service (e.g., Bancontact, Visa, MasterCard).

Article 7 – Conformity of Products and Right of Withdrawal

1.     The Company undertakes to deliver the ordered Products/Services free from defects.

2.     If the Products/Services are not in conformity with the Client's order for any reason, or show defects, the Client must protest the delivery in writing no later than ten working days, failing which the Client is deemed to have accepted the delivery unconditionally and definitively. The burden of proof for the aforementioned written and timely protest lies solely with the Client.

This right of withdrawal only applies when:

-        The product has not been used

-        It is not a product that cannot be returned for hygienic reasons, such as underwear or swimwear

-        The Client has not waived their right of withdrawal

3.     There is no lack of conformity and/or any other defect within the meaning of this article if (i) the defect is the result of accidents, negligence or misuse by the Client, or (ii) the Client was aware of this defect prior to delivery or ought reasonably to have been aware of it, and nevertheless consented to it.

4.     The Company is not obliged to indemnify the Client for hidden defects of which it was unaware. However, the Company is deemed to be aware of the defects with which the Products would be affected, unless it proves that it had no knowledge of them and could not reasonably have had such knowledge.

5.     The Client must return the product within 14 days after notifying their right of withdrawal. Otherwise, their right of withdrawal expires.

6.     The costs for returning are always at the expense of the client.

7.     After the goods have been returned, the Company will refund the goods (excluding additional costs such as shipping costs, etc.) to the client.

Article 8 – Liability

The Company cannot be held liable for damage to persons, goods (including the Products), animals, services, etc., which would be directly or indirectly attributable to the Products, except in cases of fraud or deceit.

Article 9 – Retention of title

1.     Notwithstanding Article 1583 of the Belgian Civil Code, the sold goods remain the property of the seller until the total price has been paid by the buyer.

2.     The company retains all intellectual property rights to all designs, drawings, writings, data carriers or other information, offers, images, sketches, and models, unless otherwise agreed.

3.     The Client may not show, make available or otherwise use the intellectual property rights in paragraph 2 to others without the prior written consent of the Company.

Article 10 – Applicable law and competent court Article 9

The contractual relationship between the Company and the Client is exclusively governed by Belgian law. Any dispute falls under the exclusive jurisdiction of the Dutch-speaking Courts of the judicial district of Ninove.

Article 11 – GDPR

The Company only processes personal data that the Client provides him/herself by creating an Account (Name, Address, Email, Telephone, Order details, Payment method, etc.). These are only visible to the Company itself. Unless the Client shares the information him/herself in messages.

When using this webshop, technical data (via cookies) and statistical data such as click behaviour (if active via, for example, Ko-fi Analytics or Canva analytics) are recorded.

The Company only shares data with Payment Providers (for payment processing) and Shipping Services (for order delivery). The Company will never sell the Client's data to Third Parties.

The Client always has the right to inspect, modify, and delete their data.

 

Prepared on January 2, 2026